Privacy Policy

Protecting your personal information is important to CLEAN OUT (hereinafter referred to as “CLEAN OUT”), and that is why we do everything possible to protect the information you must provide to access certain pages of our website. This privacy policy will help you understand how CLEAN OUT collects, uses, and discloses your personal information.

By accessing this website, you consent, within the limits covered by this policy, to the collection and use of your information by CLEAN OUT.

Since the terms of this agreement may be changed, at the sole discretion of CLEAN OUT, without notice to you, we advise you to visit this web page from time to time to stay informed of changes. Your continued use of this website will indicate your consent to any changes.

Types of Information Collected and Their Use: CLEAN OUT collects information to facilitate navigation for our clients on our website. We collect two types of information:

Anonymous Statistical Information: When you access our website, CLEAN OUT will automatically collect certain anonymous information (hereinafter referred to as “anonymous information”) without your knowledge or consent. This type of collection is done on most websites and does not allow personal identification. For example, CLEAN OUT uses cookies, which do not contain any information to identify you but rather for statistical purposes. You can choose to no longer be subject to cookies by changing your computer’s settings at any time. However, some features of our website may not work, or some functions may be limited.

Personal Information: To use certain features of our website, you will need to provide personal information that allows us to identify you (hereinafter referred to as “personal information”). Your consent will be requested before collecting personal information. The reasons we collect such information are as follows:

Processing, delivering, and billing your order and tracking transactions;

Facilitating your purchases with our affiliated service providers;

Anticipating and resolving potential customer service issues;

Keeping you informed of the latest changes regarding our services or products, as well as our latest promotions.

CLEAN OUT expressly acknowledges that the personal information collected will not be used for other purposes unless we obtain your consent or are required by law. The personal information collected will vary depending on your use of the website but may include your name, address, email address, credit card number, credit record, and phone number.

Consent: We will not collect your personal information without your knowledge or consent. You can withdraw your consent at any time by sending your written request to info@cleanout.ca Upon receiving your request, we will cease using your personal information after a reasonable notice period, which will vary depending on the type and use of the information collected. You will then receive a confirmation email informing you of the implications of this termination.

Sharing of Information: CLEAN OUT will use your personal information for the purposes described in this document only. Additionally, CLEAN OUT undertakes not to sell, trade, or disclose to third parties the personal information collected on this website, except for the following exceptions:

Affiliated Service Providers: CLEAN OUT may share your personal information with third parties with whom we are affiliated to provide you with better service. For example, we may share your credit card number with our banking service provider to process your payment. When CLEAN OUT uses the services of an affiliated service provider, it is expected that these third parties comply with this Policy and all applicable privacy laws.

When Required by Law: CLEAN OUT may share the personal information collected when required by law, especially in response to a request from government authorities when such requests comply with legal requirements.

Statistical Analysis: We may share aggregated statistical data with third parties for advertising or marketing purposes. No personal information will be disclosed in this manner.

Protection of Your Information: We take our responsibility to protect the information you entrust to us very seriously. Therefore, we limit access to it and use advanced technologies to protect your personal information from malicious intrusions. It should be noted, however, that while we do everything in our power to protect your information, no security protocol is 100% effective. If a breach of your personal information occurs, we will notify you as soon as possible.

Right to Verify Information: You have the right to review your personal information collected by CLEAN OUT. If you wish to exercise this right, send your request to info@cleanout.ca We reserve the right to claim reasonable administrative fees to access your information.

Children Under 13: Since the protection of children’s personal information is important to us, we do not knowingly collect such information.

Miscellaneous: This Privacy Policy shall be governed and interpreted in accordance with the laws of the province of Quebec, without regard to principles of conflict of laws. CLEAN OUT and you agree to the exclusive jurisdiction of the province of Quebec.

This Privacy Policy and the Terms of Use constitute the entire agreement between the parties, and there are no other oral or written agreements or representations regarding the subject matter hereof.